A calm and transparent outline of how we collect, protect and respectfully manage your information while supporting healthier homes and indoor environments.
Website: Mitey Fresh
At Mitey Fresh, we respect your privacy and understand the importance of handling personal information with care, integrity and discretion.
This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, contact us, purchase products or services, subscribe to updates, attend events, or otherwise interact with us.
We are committed to managing personal information in accordance with the Australian Privacy Principles contained within the Privacy Act 1988 (Cth).
By using our website, purchasing products or services, subscribing to our communications, or otherwise engaging with us, you consent to the collection and handling of your information in accordance with this Privacy Policy.
The types of personal information we may collect include:
Where health-related or environmental sensitivity information is provided, it is generally supplied voluntarily by you to assist us in understanding your circumstances and providing more suitable guidance or recommendations.
We generally collect personal information directly from you when you:
We may also collect limited information automatically through website technologies such as cookies, analytics tools and website performance monitoring systems.
These technologies may collect information such as:
This information is generally statistical in nature and does not personally identify you unless required for specific services or transactions.
You may choose to disable cookies through your browser settings, however some website functions may be affected.
We may store personal information in electronic systems, email systems, secure third-party software platforms and limited hard-copy records.
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
These measures may include:
While we take reasonable precautions, no method of electronic storage or internet transmission can be guaranteed to be completely secure. While we take reasonable precautions to protect information, no method of electronic storage or internet transmission can be guaranteed to be completely secure.
We collect, use and disclose personal information for purposes including:
You may unsubscribe from marketing communications at any time using the unsubscribe link provided or by contacting us directly.
We may offer a variety of payment methods for customer convenience, including:
Payment transactions processed through third-party providers are subject to the privacy and security policies of those providers.
We do not store full credit card details on our own systems.
Direct bank deposit (EFT) remains a welcomed and often preferred payment option for many customers, as it may help reduce external transaction and processing costs associated with some online payment platforms.
If you have questions regarding payment options prior to purchase, please feel welcome to contact us.
We may disclose personal information to trusted third parties where reasonably necessary to operate our business, including:
We do not sell, rent or trade personal information to third parties.
Some third-party service providers we use may store or process information overseas.
Where reasonably practicable, we take steps to work with reputable providers that maintain appropriate privacy and data protection standards.
You may request access to personal information we hold about you and request corrections if you believe information is inaccurate, incomplete or outdated.
Requests may be made by contacting us directly.
We may require verification of identity before providing access.
In some circumstances permitted by law, access requests may be declined.
Our website may contain links to external websites operated by third parties.
We are not responsible for the privacy practices or content of those external websites and encourage you to review their own privacy policies.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal obligations or business practices.
Updated versions will be published on our website and will take effect from the published update date.
Your continued use of our website or services following changes constitutes acceptance of the revised Privacy Policy.
If you have questions, concerns or complaints regarding privacy or this Privacy Policy, please feel welcome to contact us.
Please also refer to our:
for information regarding purchases, services, delivery and website use.
Privacy Policy last updated May 2026